At Isoph, we take your privacy seriously. You have the right to know what sort of information may be gathered when you visit www.isoph.com and how it is used, which is the purpose of this privacy policy. The following subjects are addressed in this policy:

• How We Collect Information
• Online Purchases
• Registration
• Surveys
• Newsletter
• Log Files
• Cookies
• Sharing
• Links
• Correcting and Updating Personal Information
• Notification of Changes
• Privacy-related Comments

How We Collect Information

We do not sell or otherwise make available to outside parties the information collected at www.isoph.com.

Using online forms, we collect information at different places on our Web site--for example, when you purchase a course via our secure e-commerce function, when you sign up for our newsletter, when you choose to use certain site features (such as our discussion boards), or when you choose to help our research efforts by responding to a survey.

You are in no way required to engage in these activities, but, if you choose to, we may ask you to provide personal information, such as your name, mailing address, e-mail address, employer, job title, telephone number, etc. When ordering products or services from the site, you may be asked to provide a credit card number. Some of the information that we request is identified as mandatory, and some is voluntary. If you do not provide the mandatory data for a particular activity or service, you will not be able to engage in that activity or use that service.

Please note that accessing the bulk of the Isoph Web site does not require you to provide any personal information.

Online Purchases

Orders placed using our secure e-commerce transaction may require your name, e-mail address, shipping address, credit card billing address, card number, and expiration date. Credit card numbers are used only for payment processing and are not retained for other purposes. This information is kept private and confidential, is not made available to or sold to outside parties, is stored on secure servers, and is used only for processing your orders and statistical purposes. If we have trouble processing an order, the contact information you provided is used to get in touch with you.

Isoph protects the information with which you provide us. When you submit sensitive information via the Web site, your information is protected both online and offline. For more information about security at www.isoph.com, please refer to our online security policy.

Registration

In order to access some of the features of our Web site (e.g., the course demos at the Isoph Institute), you must complete a registration form, which requires you to provide your contact information (like name and e-mail address). This information is used to contact you about the services on our site for which you have expressed interest. You may also be asked to provide demographic information (such as job title) so we can provide a more personalized experience on our site. You may receive e-mail to verify your password and user name, if necessary to use a site feature, and e-mail to notify you of new products, services, and special deals. Out of respect for the privacy of our users, we present the option to not receive such communication.

Please beware that any information you post to a discussion board is available to all users who access the site.

Surveys

Isoph occasionally sponsors surveys that yield data useful to the field of nonprofit e-learning. Participation in these surveys is completely voluntary. If you choose to participate, you may be asked to provide demographic information (age, size of organization, and job title) and contact information (name and address). Survey information will be used for purposes of monitoring and improving use of www.isoph.com, refining existing Isoph products and services, developing new products and services, and making valuable data available to you and other users. Contact information may be used to notify participants when survey results are available or to inform them if they won a prize used as an incentive to encourage participation in the survey.

Newsletter

If you wish to subscribe to our newsletter, we require certain contact information (name and e-mail address) so we can make sure you receive the newsletter as requested. We may also ask for additional information (age, job title, and size of company) so we can better understand our audience and tailor the newsletter's focus and content to fit your needs. Users who no longer wish to receive our newsletter may opt-out of receiving these communications.

Log Files

We use Internet protocol (IP) addresses to analyze trends, administer the site, track users' movement, and gather broad demographic information for aggregate use. These IP addresses are not linked to personally identifiable information and in no way can be used to distinguish you as a specific, individual user.

Cookies

When you access a Web site, a cookie (a small amount of data that is transferred to your browser by a Web server) may be used. Cookies cannot be executed as code or deliver viruses. Information stored in a cookie can improve your experience on a Web site by instructing the server to prepare content to suit your needs and interests. For example, a cookie can tell a Web server whether you've visited the site before and whether you've specified any preferences.

While Isoph may use cookies to track your visit to www.isoph.com, the information collected via cookies does not identify you personally, and you remain anonymous unless you have elsewhere provided Isoph with personal information.

The Isoph Institute uses cookies to track your progress when you take a course. If you usually have cookies turned off, you simply need to change your browser option (to accept cookies). See your browser help for information on setting cookie options.

Sharing

We may share aggregated demographic information with our partners. This information is not linked to any personal information that can identify any individual person.

We may use an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes.

For the convenience of Isoph users and to allow access to all services with a single user name, we may pass log-in information to our partners who provide certain integrated services, such as Web conferencing. Our partners do not share the information with any other third parties.

Links

As a convenience, Isoph provides links to other sites that we feel may be of use and interest to our users. Isoph is not responsible for the privacy practices of these other sites. We recommend you read the privacy statements of any Web site that collects personally identifiable information. This privacy statement published here applies solely to information collected at www.isoph.com.

Correcting and Updating Personal Information

If your personal information changes (such as your e-mail address) or if you no longer wish to use a particular service, please contact info@isoph.com to correct, update, or remove the personal data you provided to us.

Notification of Changes

If we change our privacy policy, the new policy will be immediately posted at www.isoph.com. But information collected from www.isoph.com will always be governed by the privacy policy under which it was collected regardless of whether we update or alter that policy at a later time, unless we obtain your express permission to apply the new policy to your information.

Privacy-related Comments

Please address questions and comments about Isoph's privacy policy to info@isoph.com.